Welcome to Pro CERT Website !

About us
Pro CERT (Provision Computer Emergency Response Team) offers assistance and coordination in early detection and handling of computer and network security incidents for all it’s constituents. Pro CERT is dedicated to preventing security incidents by offering direct proactive measures and security quality management services.

Pro CERT operates under the authority of Provision’s Managed Security Services business division, which manages the operational authority between Pro CERT and each of its constituents trough individual SLAs.  

Our core activities imply close cooperation with all large ISP's abuse teams from Romania and abroad, direct contact and data exchange in order to prevent and recover from security incidents that affect Pro CERT’s constituents. All proactive services such as announcements and security related information dissemination are openly available to the public.

Contact
The preferred method for contacting Pro CERT is via e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it ; e-mail sent to this address will be handled by the on-duty human analyst. We encourage our customers to use PGP encryption when sending any sensitive information to Pro CERT.
Pro CERT public GPG key details :
KeyID: 0xF9187E90
fingerprint: 4CD3 849E D3AF 2DA7 60BD  A3E6 98DA 8B12 F918 7E90

If e-mail is not possible, Pro CERT can be reached by telephone during regular office hours using this number: +40 213 020 612 or +40 372 176 812 . Off these hours incoming phone calls are transmitted to an answering machine. All messages recorded are checked upon. Pro CERT  hours of operation are generally restricted to regular business hours (09:00 - 17:00 EET Monday to Friday except public holidays).

You can contact us via web using this form, however, if you want to submit an incident report, we encourage you to create an user account and open a ticket. This way you can easily track your open tickets.

Here you can find the formal version of RFC2350 CSIRT description of Pro CERT along with it's GPG signature.